Anupindi, Ravi. <br/><br/>
Managing business process flows :   principles of operations management /  
Ravi Anupindi ;Sunil Chopra;Sudhakar D. Deshmukh;Jan A Van Mieghem;Eitan Zemel. 
 - 3rd Edition. 
 -  Pearson/  2014. 
 - 344p.: 
<br/><br/><label>ISBN: </label>9789332518346 
<br/><br/><label>Dewey Class. No.: </label>658.5 ANU.M