Fjermestad, Jerry, Ed. and  Romano, Nicholas C, Ed. <br/><br/>
Electronic customer relationship management 
Fjermestad, Jerry, Ed. and  Romano, Nicholas C, Ed. 
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 - PHI Learning Pvt. Ltd., New Delhi  2009 
 - 210 p 
 - .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management--Sales Management
<br/><br/><label>Dewey Class. No.: </label>658.812  FJE-E