TY - BOOK AU - Cheng, Niew Bock and Ek, Lim Teow TI - Quality management systems: Assesment to ISO 9000:1994 U1 - 658.562 CHE-Q PY - 1995/// CY - Prentice - Hall of India, Pvt. ltd., New Delhi KW - ISO standards, Quality control ER -