TY  - BOOK
AU  - Roter,Annette B.
TI  - The dark side of the workplace: managing incivility 
SN  - 9781138559295 (hardback : alk. paper)
U1  - 658.312 
PY  - 2019///
CY  - London
PB  - Routledge
KW  - Work environment
KW  - Violence in the workplace
N1  - Includes bibliographical references and index; Introduction to the topic -- Incivility -- Dysfunction in the workplace -- Deviant behaviors in the workplace -- Impact of these behaviors on the workplace -- Ways to address the darkside -- The phenomenon comes to life -- Index
ER  -