Francis P Noe <br/><br/>
Tourist customer service satisfaction: An encounter approach 

 - London  Routledge  2010 
<br/><br/><label>ISBN: </label>9780415578042 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourist customer service<br/>Tourism management<br/>Hospitality industry
<br/><br/><label>Dewey Class. No.: </label>338.4791  / NOE.T