TY  - SER
AU  - Dr. A. Muthumani 
AU  -  R. Praveena
TI  - e-CRM in Indian Banking Sector
KW  -   ATM;  Tele banking;  Mobile banking
KW  -   Bank
KW  -   Data mining
KW  -   e- CRM
KW  -   Internet banking
KW  - Electronic Customer relationship management
ER  -