Customer relationship management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9780070435049
- 658.81CRM CUS
Item type | Current library | Home library | Call number | Status | Date due | Barcode | |
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Institute of Management Processing Center | Institute of Management | 658.81CRM CUS (Browse shelf(Opens below)) | Available | IMK15918 |
Includes bibliographical references.
Papers presented at an international conference.
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