Business communication : rethinking your professional practice for the post-digital age / Peter Hartley and Peter Chatterton.
Material type:
- 9780415640275 (hardback)
- 9780415640282 (pbk.)
- 380.3 HAR
Item type | Current library | Home library | Call number | Status | Date due | Barcode | |
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Institute of Management Processing Center | Institute of Management | 380.3 HAR (Browse shelf(Opens below)) | Available | IMK15091 |
Includes bibliographical references (pages 310-320) and index.
Introduction -- Developing your communication: deciding where to start -- How should we analyse communication? -- What does communication mean? -- How is communication affected by the organisational context? -- How should we plan and organise professional and business writing? -- What is an effective writing style? -- Effective design and visual aids -- What makes documents effective? -- What is effective interpersonal communication? -- How do interpersonal skills work in practice? -- How can we organise effective meetings? -- How can we plan and deliver effective presentations? -- How can we build effective teams? -- Change, communication and future-gazing.
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