Profitable customer engagement : concepts, metrics and strategies Kumar, V

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Material type: Text

TextSeries: Publication details: Sage Publications 2013Edition: Description: 311 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	658.81CRM KUM (Browse shelf(Opens below))	Available		IMK13459

Previous		No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	658.81CRM KIN Customer Relationship Management: Getting it right	658.81CRM KNO Customer relationship management : perspectives from the marketplace	658.81CRM KUM Customer relationship management : a databased approach	658.81CRM KUM Profitable customer engagement : concepts, metrics and strategies	658.81CRM LAW Customer relationship management	658.81CRM LEE The Hidden wealth of customers : realizing the untapped value of your most important asset	658.81CRM LIN Database marketing know what your customer wants	Next

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