Customer relationship management : an indian perspective Chaturvedi, Mukesh; Chaturvedi, Abhinav

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Material type: Text

TextSeries: Publication details: Excel Books Pvt.Ltd 2005Edition: Description: 208 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	658.81CRM CHA (Browse shelf(Opens below))	Available		IMK13329

Previous	No cover image available No cover image available	No cover image available No cover image available			No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	658.81CRM BIJ Customer in the boardroom ? crafting customer - based business strategy	658.81CRM BUT Customer relationship management : concepts and technologies	658.81CRM CHA Customer relationship management : an indian perspective	658.81CRM CHA Customer relationship management : an indian perspective	658.81CRM CHE Global account management : a complete action kit of tools and tecniques for managing big customers in a shrinking world	658.81CRM CHO Customer relationship management	658.81CRM COC Customer rules : the 39 essentials rules for delivering sensational service	Next

Donated by Dr. K S Chandrasekar, Director, School of Business Management and Legal Studies

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