Deliver outstanding customer services: gain and retain customers and stay ahead of the competition Nash, Susan; Nash, Derek

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Material type: Text

TextSeries: Publication details: UBS publishing 2005Edition: 2 editionDescription: 224 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	658.81CRM NAS (Browse shelf(Opens below))	Available		IMK08082

Previous		No cover image available No cover image available			No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	658.81CRM MOR Calming upset customers	658.81CRM MUK Customer relationship manangement: a strategic approach to marketing	658.81CRM MUL Customer relationship management	658.81CRM NAS Deliver outstanding customer services: gain and retain customers and stay ahead of the competition	658.81CRM NEW Why CRM doesn't work: How to win by letting customers manage the relationship	658.81CRM PAT Fundamentals of customer focused management	658.81CRM PEA Loyalty leap : turining customer information into customer intimacy	Next

Modern Book Centre MBC-1240/08 dtd 30-08-2008

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