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Service quality in hospitality organizations/ ed by Olsen, Michael D.; Gummesson, Evert, Teare, Richard

Material type: TextTextPublication details: London: Cassell, 1996.ISBN:
  • 9780304327867
DDC classification:
  • 647.940685 SER
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Holdings
Item type Current library Home library Call number Status Date due Barcode
Book Book Dept. of Futures Studies Processing Center Dept. of Futures Studies 647.940685 SER (Browse shelf(Opens below)) Available DFS1385

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