The dark side of the workplace : managing incivility / Annette Roter.
Material type:
- 9781138559295 (hardback : alk. paper)
- 9781138559301 (pbk. : alk. paper)
- 658.312 ROT.D
Contents:
Introduction to the topic -- Incivility -- Dysfunction in the workplace -- Deviant behaviors in the workplace -- Impact of these behaviors on the workplace -- Ways to address the darkside -- The phenomenon comes to life -- Index.
Includes bibliographical references and index.
Introduction to the topic -- Incivility -- Dysfunction in the workplace -- Deviant behaviors in the workplace -- Impact of these behaviors on the workplace -- Ways to address the darkside -- The phenomenon comes to life -- Index.
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