Practical guide to managing tourist experiences / (Record no. 667989)

MARC details
000 -LEADER
fixed length control field 02053cam a2200181 i 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780367819828
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 338.4791
Item number FRO
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name Frochot, Isabelle
245 12 - TITLE STATEMENT
Title Practical guide to managing tourist experiences /
Statement of responsibility, etc Isabelle Frochot.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Oxon:
Name of publisher Routledge,
Year of publication 2022.
300 ## - PHYSICAL DESCRIPTION
Number of Pages xii, 204 pages :
Other physical details illustrations ;
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Introduction -- 1: Investigating vacation behaviour -- 2: Unlocking the dynamics of the holiday experience : why consumers travel and how they engage with the experience -- 3: Deep experiences -- 4: Major tourism trends -- 5: Generating the experience -- 6: The experience generator.
520 ## - SUMMARY, ETC.
Summary, etc This book provides students with a concise and practical guide that presents the key understandings of the tourist experience and provides strategic guidance on how to develop an impactful and memorable experience. Chapters follow the path of the tourist journey, firstly exploring consumer behaviour, the decision-making process and the tourist́⁰₉s need for escape, and providing insights into the strategic implications of consumer behaviour and the concept of immersion in tourism. Subsequent chapters look at the impact of experiences, trends in tourism experience such as wellness, sustainability, authenticity, and fantasy, and provide experience design models. The final chapter offers a unique ten-step approach to designing impactful and memorable tourist experiences. Highly practical and engaging, this book is packed full of case studies and examples, from forest bathing in Finland to truffle hunting in Italy, as well as tools and exercises to guide the design process. This offers students a full understanding of how the experience is lived from the tourist perspective, how tourism providers can manage that process and develop successful experimental marketing interventions. This is essential reading for all tourism students and future tourism managers.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Tourism
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Tourists
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home Library Current Location Date acquired Cost, normal purchase price Full call number Accession Number Price effective from Koha item type
        Institute of Management Institute of Management 26/12/2022 3315.50 338.4791 FRO IMK16916 26/12/2022 Book