Superior customer value: strategies for winning and retaining customers (Record no. 579887)
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000 -LEADER | |
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fixed length control field | 00496nam a2200181 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | |
Terms of availability | GB.48.99 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.81CRM WEI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Weinstein, Art |
245 ## - TITLE STATEMENT | |
Title | Superior customer value: strategies for winning and retaining customers |
Statement of responsibility, etc. | Weinstein, Art |
250 ## - EDITION STATEMENT | |
Edition statement | 3 edition |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | CRC Press |
Date of publication, distribution, etc. | 2012 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 301 p |
490 ## - SERIES STATEMENT | |
Series statement | |
500 ## - GENERAL NOTE | |
General note | |
590 ## - LOCAL NOTE (RLIN) | |
Local note | Southern Book Star |
Provenance (VM) [OBSOLETE] | SBS-T/313 dtd 05/12/2015 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer relations management-- CRM |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Institute of Management | Institute of Management | Processing Center | 30/07/2021 | 0.00 | 658.81CRM WEI | IMK14364 | 30/07/2021 | 25/10/2019 | Book |