Gower handbook of call and contact centre management (Record no. 573885)

MARC details
000 -LEADER
fixed length control field 00422nam a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number
Terms of availability BP 75.00
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number R 658CAL CAL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Calvert, Natalie
245 ## - TITLE STATEMENT
Title Gower handbook of call and contact centre management
Statement of responsibility, etc. Calvert, Natalie
250 ## - EDITION STATEMENT
Edition statement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Gower
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 340 p
490 ## - SERIES STATEMENT
Series statement
500 ## - GENERAL NOTE
General note
590 ## - LOCAL NOTE (RLIN)
Local note Dreamtech
Provenance (VM) [OBSOLETE] D
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Call centre management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Institute of Management Institute of Management Processing Center 07/01/2022 0.00   R 658CAL CAL IMK09005 25/10/2019 25/10/2019 Book