Customer service for dummies (Record no. 567911)

MARC details
000 -LEADER
fixed length control field 00455nam a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number
Terms of availability 135
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.81CRM BAI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bailey, Keith; Leland, Karen
245 ## - TITLE STATEMENT
Title Customer service for dummies
Statement of responsibility, etc. Bailey, Keith; Leland, Karen
250 ## - EDITION STATEMENT
Edition statement 2 edition
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Comdex Computer Pub: New Delhi
Date of publication, distribution, etc. 1997
300 ## - PHYSICAL DESCRIPTION
Extent 344 p
490 ## - SERIES STATEMENT
Series statement
500 ## - GENERAL NOTE
General note
590 ## - LOCAL NOTE (RLIN)
Local note
Provenance (VM) [OBSOLETE]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations management-- CRM
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Institute of Management Institute of Management Processing Center 07/01/2022 135.00   658.81CRM BAI IMK03031 25/10/2019 25/10/2019 Book