Telephone Courtesy & Customer Service (Record no. 293674)

MARC details
000 -LEADER
fixed length control field 00388nam a2200145Ia 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788176497206
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 FIN-T
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lloyd Finch
245 ## - TITLE STATEMENT
Title Telephone Courtesy & Customer Service
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Viva Books
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 104 pages.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer satisfaction -- Marketing Management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Dept. of Computational Biology and Bioinformatics Dept. of Computational Biology and Bioinformatics Processing Center 01/09/2015   658.812 FIN-T DCB255 01/09/2015 19/07/2019 Book