Organisational schizophrenia: Impact on customer service quality (Record no. 200206)

MARC details
000 -LEADER
fixed length control field 00367nam a22001217a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788132109563
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number GUR.O
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gopal K Gureja
245 ## - TITLE STATEMENT
Title Organisational schizophrenia: Impact on customer service quality
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Sage
Date of publication, distribution, etc. 2013
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
-- Organizational behaviour
-- Customer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Non-fiction Campus Library Kariavattom Campus Library Kariavattom Processing Center 13/02/2015   658.812 GUR.O UCL16843 13/02/2015 13/02/2015 Book