Effects of service recovery on customer (Record no. 182491)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00385nab a2200121Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170811c99999999xx |||||||||||| ||und|| |
| 245 ## - TITLE STATEMENT | |
| Title | Effects of service recovery on customer |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | 857-863 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Relationship Retention; Catering Industry |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Journal Article |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Service Recovery; Customer Satisfaction; |
| 773 ## - HOST ITEM ENTRY | |
| Title | Anthropologist |
| Related parts | Vol. 17 No. 3 (May) 2014 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Serial Enumeration / chronology | Total Checkouts | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 13/08/2017 | Vol. 17 No. 3 (May) 2014 | 13/08/2017 | 13/08/2017 | Journal Article |