Service management (Record no. 153450)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00441nam a2200157Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9339204476 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Fitzsimmons, James A. |
| 245 ## - TITLE STATEMENT | |
| Title | Service management |
| Sub Title | Operations, strategy, information technology / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi : |
| Name of publisher | McGraw-Hill , |
| Year of publication | 2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xviii+541 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons , Mona J. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General |
| 923 ## - | |
| -- | 20141022 |
| -- | 261 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 29/11/2014 | Prabhus Books | X9V:8 Q1 | 297642 | 12/08/2017 | General |