Strategic customer management (Record no. 151330)
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000 -LEADER | |
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fixed length control field | 00451nam a2200157Ia 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9781107687325 |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Payne, Adrian |
245 ## - TITLE STATEMENT | |
Title | Strategic customer management |
Sub Title | Integrating relationship marketing and CRM / |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | New Delhi : |
Name of publisher | Cambridge University Press , |
Year of publication | 2013. |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xvi+529 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Frow , Pennie |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | General |
923 ## - | |
-- | 20131026 |
-- | 3859 |
Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Price effective from | Koha item type |
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Kerala University Library | Kerala University Library | 18/12/2013 | TBS Publishers&Distributors | X:51-8 Q35 | 293512 | 12/08/2017 | General |