Customer relationship management (Record no. 142606)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00442nam a2200169Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788120335387 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Rai, Alok Kumar |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| Sub Title | Concepts and cases / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi : |
| Name of publisher | PHI Learning , |
| Year of publication | 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xvi+247 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General |
| 923 ## - | |
| -- | 20091230 |
| -- | 00202 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 25/03/2013 | Current Books | X51-8 P83,Q36 | 278232 | 195.00 | 12/08/2017 | General | ||||
| Kerala University Library | Kerala University Library | 23/12/2014 | TBS Publishers&Distributors | X51-8 P83,Q36 | 297839 | 195.00 | 12/08/2017 | General |