Customer relationship management (Record no. 133432)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00421nam a2200145Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 8176493600 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Roberts-phelps, Graham |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| Sub Title | How to turn a good business into a great one / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi : |
| Name of publisher | Viva books , |
| Year of publication | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 230 p. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General |
| 923 ## - | |
| -- | 20060930 |
| -- | MBC-1371/0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 25/03/2013 | Modern Book Centre | X:51-8 N81 | 261952 | 250.00 | 12/08/2017 | General |