Global call centers (Record no. 131164)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00521nam a2200181Ia 4500 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Granered, Erik |
| 245 ## - TITLE STATEMENT | |
| Title | Global call centers |
| Sub Title | Achieving outstanding customer service across cultures and / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London : |
| Name of publisher | Nicholas Brealey International , |
| Year of publication | 2005. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 206 p. |
| 500 ## - GENERAL NOTE | |
| General note | time zones |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General |
| 923 ## - | |
| -- | 20050615 |
| -- | WCD038/05 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 25/03/2013 | Modern Book Centre | D65170bX:51-8 P5 | 258498 | 12/08/2017 | General |