Global call centers (Record no. 131164)

MARC details
000 -LEADER
fixed length control field 00521nam a2200181Ia 4500
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Granered, Erik
245 ## - TITLE STATEMENT
Title Global call centers
Sub Title Achieving outstanding customer service across cultures and /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication London :
Name of publisher Nicholas Brealey International ,
Year of publication 2005.
300 ## - PHYSICAL DESCRIPTION
Number of Pages 206 p.
500 ## - GENERAL NOTE
General note time zones
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type General
923 ## -
-- 20050615
-- WCD038/05
Holdings
Withdrawn status Lost status Damaged status Not for loan Home Library Current Location Date acquired Source of acquisition Full call number Accession Number Price effective from Koha item type
        Kerala University Library Kerala University Library 25/03/2013 Modern Book Centre D65170bX:51-8 P5 258498 12/08/2017 General