Customer differential (Record no. 125127)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00461nam a2200145Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 081440622x |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Nykamp, Melinda |
| 245 ## - TITLE STATEMENT | |
| Title | Customer differential |
| Sub Title | The complete guide to implementing customer relationship man / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York : |
| Name of publisher | American Management Association (AMACOM) , |
| Year of publication | 2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | p.x+212 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home Library | Current Location | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Kerala University Library | Kerala University Library | 12/08/2017 | X:321-8 P11 | 246614 | 12/08/2017 | General |