Little big things in operational excellence /

Sarkar, Debashis

Little big things in operational excellence / Debashis Sarkar. - New Delhi: SAGE, 2021. - 304 pages

"Operational excellence is an attainable destination. In the post-COVID world, operational excellence has taken center stage as business organizations try to manage costs and adapt to changing needs of the customers. The book is a guide for organizations looking to transform through strategy, culture and the application of operational excellence methodologies. It lays down a step-by-step approach of designing a process and discusses critical dimensions that include processes, data, automation, change management and culture"--

9789354790065


Personality and managerial performance
OPEX

658.4 / SAR