Services marketing/
Bateson, John E. G.
Services marketing/ John E.G.Bateson;K.Douglas Hoffman. - 4th Edition. - South-Western, 2008 - xvii;468p.:
9780538476454
658.8 BAT.S
Services marketing/ John E.G.Bateson;K.Douglas Hoffman. - 4th Edition. - South-Western, 2008 - xvii;468p.:
9780538476454
658.8 BAT.S