Inducing client-focus in bureaucracy: The citizens charters in India
Sharma, Arvind K; Indu Sharma
Inducing client-focus in bureaucracy: The citizens charters in India - - New Delhi Kanishka Publishers Distributers 2002 - - .
Bureaucracy-- Public Administration
350.001 SHA-I
Inducing client-focus in bureaucracy: The citizens charters in India - - New Delhi Kanishka Publishers Distributers 2002 - - .
Bureaucracy-- Public Administration
350.001 SHA-I