Customer Relationship Management : emerging concepts tools and applications
Sheth, Jagdish N; Parvattiyar, Atul; Shainesh, G;
Customer Relationship Management : emerging concepts tools and applications Sheth, Jagdish N; Parvattiyar, Atul; Shainesh, G; - - McGraw-Hill education 2014 - 544 p - .
SC DEVELOPMENT 2014-15
1403928622 815
Customer relations management-- CRM
S 658.81CRM SHE
Customer Relationship Management : emerging concepts tools and applications Sheth, Jagdish N; Parvattiyar, Atul; Shainesh, G; - - McGraw-Hill education 2014 - 544 p - .
SC DEVELOPMENT 2014-15
1403928622 815
Customer relations management-- CRM
S 658.81CRM SHE