Organisational schizophrenia : impact on customer service quality
Gureja, Gopal K
Organisational schizophrenia : impact on customer service quality Gureja, Gopal K - - Sage Publication, New Delhi 2013 - 346 p - .
550
Services marketing
658.8S GUR
Organisational schizophrenia : impact on customer service quality Gureja, Gopal K - - Sage Publication, New Delhi 2013 - 346 p - .
550
Services marketing
658.8S GUR