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Award sinning customer service : 101 ways to guarantee great performance

Evenson, Renee

Award sinning customer service : 101 ways to guarantee great performance Evenson, Renee - - PHI Learning 2011 - 232 p - .

ISBN: 250

Subjects--Topical Terms:
Customer relations management-- CRM

Dewey Class. No.: 658.81CRM EVE

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