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Customer relationship management essentials

Gosney, John W; Boehm, Thomas P

Customer relationship management essentials Gosney, John W; Boehm, Thomas P - 3 edition - Galgotia Pub: New Delhi 2010 - 234 p - .

ISBN: 250

Subjects--Topical Terms:
Customer relations management-- CRM

Dewey Class. No.: 658.81CRM GOS

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