Researching customer satisfaction & loyalty
Szwarc, Paul
Researching customer satisfaction & loyalty Szwarc, Paul - - Kogan Page 2006 - 285 p - .
395
Customer relations management-- CRM
658.81CRM SZW
Researching customer satisfaction & loyalty Szwarc, Paul - - Kogan Page 2006 - 285 p - .
395
Customer relations management-- CRM
658.81CRM SZW