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Customer relationship management : an indian perspective

Chaturvedi, Mukesh; Chaturvedi, Abhinav

Customer relationship management : an indian perspective Chaturvedi, Mukesh; Chaturvedi, Abhinav - - Excel Books Pvt.Ltd 2005 - 208 p - .

ISBN: 8174464565 200

Subjects--Topical Terms:
Customer relations management-- CRM

Dewey Class. No.: 658.81CRM CHA

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