Service management and marketing: A customer relationship management and approach
Gronroos, Christian
Service management and marketing: A customer relationship management and approach Gronroos, Christian - - John Wiley & Sons, New York 2001 - 394 p - .
$6.90
Services marketing
658.8S GRO
Service management and marketing: A customer relationship management and approach Gronroos, Christian - - John Wiley & Sons, New York 2001 - 394 p - .
$6.90
Services marketing
658.8S GRO