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Measures of quality and high performance: simple tools and lessons learned from America's most successful corporations

Hodgetts, Richard M

Measures of quality and high performance: simple tools and lessons learned from America's most successful corporations Hodgetts, Richard M - - Amacom, New York 1997 - 224 P - .

Subjects--Topical Terms:
Total quality management--Case studies--Organizational effectiveness

Dewey Class. No.: 658.562 HOD

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