Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction /
Chang, Richard Y.
Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly. - New Delhi: Wheeler publishing, 1998.
8175441143
658.812 / CHA
Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly. - New Delhi: Wheeler publishing, 1998.
8175441143
658.812 / CHA