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Customer Relationship Management

Urvashi Makkar and Harinder Kumar Makkar

Customer Relationship Management Urvashi Makkar and Harinder Kumar Makkar - - Tata Mc Graw Hill : New Delhi 2012 - 274 p - .

Subjects--Topical Terms:
Customer relationship management--Sales Management

Dewey Class. No.: 658.812 URV

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