Service quality management in hospitality and tourism
Jay Kandampully, Ed., et al.
Service quality management in hospitality and tourism Jay Kandampully, Ed., et al. - - Jaico Publishing House, Mumbai 2008 - 339 p - .
Hospitality Management
647.94 JAY-S
Service quality management in hospitality and tourism Jay Kandampully, Ed., et al. - - Jaico Publishing House, Mumbai 2008 - 339 p - .
Hospitality Management
647.94 JAY-S