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TQM in the service sector

Mohanty, R P and Lakhe, R R

TQM in the service sector Mohanty, R P and Lakhe, R R - - Jaico Publishing House, Bombay 2006 - 597 p - .

Subjects--Topical Terms:
Control and quality management

Dewey Class. No.: 658.4013 MOH-T

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